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Privacy Policy

Madcap England is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.

We will not e-mail you in the future unless you have given us your consent or if we need to contact you about an order you have placed with us.

We will give you the chance to refuse any marketing email from us or from another trader in the future. If you are on our email mailing list there is a link at the bottom of each email for you to remove your email from the list. When you join our mailing list you are asked to 'opt in' and confirm you wish to receive emails from Madcap England.

The type of information we will collect about you includes your;

  • Name
  • Address
  • Phone Number
  • Email Address

We will never collect sensitive information about you without your explicit consent.

Your personal and financial information is not stored in the company database and when placing an order over our website all credit card details are handled externally via the SagePay or Paypal systems.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law.

If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings. (Please note, this may interfer with the shopping cart if you do this).

If you have any questions/comments about privacy, please contact us.