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Delivery of Goods To You

  • Madcap England will post, or arrange a courier on your behalf for, the goods ordered by you to the person and address you give Madcap England at the time you make your order. The consignee (i.e. the person to whom the consignment is sent) will be the declarant and importer into the country for which the consignment is destined. For non-UK destinations, the consignee will be responsible for both customs clearance and payment of customs duties and local taxes where required.
  • Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of despatch of the order. All delivery times quoted on the web site are estimates only, based on availability, normal processing and delivery companies.
  • You will become the owner of the goods you have ordered when the goods are dispatched to you from our premises in Scarborough, North Yorkshire.
  • We will be unable to deliver to a different shipping address if the shipping address is in a different country to the billing address. We will accommodate all shipping address requests as much as possible, but this may not always be possible due to restrictions placed by our credit card processors and by fraud prevention measures.