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Liability

  • If the goods Madcap England delivers are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, Madcap England shall have no liability to you unless you notify Madcap England in writing at the Madcap England contact address or email address of the problem within 7 working days of the delivery of goods in question.
  • If you do not receive goods ordered by you within 30 days of the date on which they were despatched to you, Madcap England shall have no liability to you unless you notify Madcap England in writing at the Madcap England contact address or email address of the problem within 40 days of the date on which the goods were despatched to you.
  • If you notify a problem to Madcap England under this condition, Madcap Englands's only obligation will be, at its option:- to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment, unless such method is no longer valid in which case Madcap England Credit Vouchers will be issued to the value of due refund.
  • Madcap England will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify to Madcap England under this condition and Madcap England shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question under paragraph (c) above.
  • Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law that may not be excluded nor in any way to exclude or limit Madcap England's liability to you for any death or personal injury resulting from its negligence.

Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.